About the job
Job Responsibilities
- Respond to clients queries accurately (via phone, live chat, email and case management system).
- Process, maintain & administer HR transactions & provide support.
- Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests.
- Provide clarification of HR policies and procedures.
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
- Organize knowledge sharing sessions both within the team and cross teams.
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.
- Experience of maintaining data in excel, Pivot, V Look up.
Primary Skills
- Good working knowledge of MS Office.
- Ready to work in Rotational Shifts ( Night Shift).
Secondary Skills
- Attention to details and very good analytical skills;
- Good communication skills.
Any Full-Time Graduate can Apply.
Flexible with Rotational Shifts ( Night Shift)