💼 Wipro is Hiring Management Trainee | Gurugram | Freshers Welcome 🌟
📌 Short Description: Support digital processes & resolve client queries at Wipro with top-tier training & growth 🚀
🔹 Job Title: Management Trainee
🔹 Company: Wipro Limited
🔹 Location: Gurugram, India
🔹 Experience: Freshers
🔹 Job Type: Full Time
🔍 Job Overview:
Provide technical support & assist clients with problem resolution. Work with a dynamic team, deliver great customer service, and grow with Wipro!
🛠 Key Responsibilities:
- 📞 Field help requests via phone/email courteously
- 🧾 Document and track all queries and resolutions
- 💬 Resolve issues using internal tools & SOPs
- 📊 Analyze call logs & update FAQs to prevent repeated issues
- 🔁 Escalate unresolved queries and ensure SLA compliance
- 🧠 Attend product training to enhance service delivery
- 📈 Contribute to process improvement and learning sessions
✅ Requirements:
- 🎓 Bachelor's degree (any stream), tech-savvy freshers welcome!
- 🗣️ Strong communication & problem-solving skills
- 💡 Ability to multitask and stay organized
- 📚 Eagerness to learn and grow in a fast-paced environment
- 🌐 Comfortable working in a client-facing, service-oriented role
🚀 What You Get:
- 🌱 Growth & learning opportunities in tech and operations
- 🧑🏫 Regular training programs
- 💼 Work with one of India’s top IT service companies
- ♿ Inclusive work culture, welcoming people with disabilities
👉 Apply Now
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