Customer Service Engineer | GE HealthCare | 2+ Years | Imaging Equipment

 

Customer Service Engineer | GE HealthCare

Key Responsibilities:

• Develop and maintain strong relationships with customer representatives.
• Install, maintain, and service GE HealthCare imaging equipment (CT, MRI, PET-CT, X-ray, Ultrasound, etc.).
• Ensure **customer satisfaction** by resolving equipment issues and optimizing system performance.
• Support business growth by identifying service opportunities and training customers.
• Manage warranty and preventive maintenance contracts effectively.
• Handle administrative tasks, including completing FMIs and PMS inspections on time.
• Share best practices and maintain compliance with **ISO 9001** and GEHC Service Quality Policies.

Qualifications:

• Bachelor’s degree in **Electrical & Electronics, Biomedical, or Instrumentation Engineering**.
• Minimum **2+ years** of experience in servicing **medical imaging equipment** (CT, MRI, PET-CT, X-ray, Ultrasound, etc.).
• Strong troubleshooting skills for complex multi-symptom technical issues.
• Ability to work independently and manage multiple service requests.
• Experience interfacing with both internal teams and customers.
• Fluent in **English**; excellent communication and interpersonal skills.
• Ability to work on a **rotating on-call schedule**, including weekends.

Why Join GE HealthCare?

• Work with a **global leader in medical technology and digital solutions**.
• Be part of a team where **every idea makes an impact**.
• Competitive salary, benefits, and career growth opportunities.
• A diverse and inclusive work environment.

Apply Now!

You can apply in 20 seconds.