Operations Engineer Job Opportunity
Project Role Overview
Join us as an Operations Engineer, where you'll support operations and manage the delivery of production systems and services in alignment with operational requirements and service agreements.
Key Responsibilities
- Create custom applications in ServiceNow to meet business requirements and ensure smooth operations.
- Provide support for ServiceNow applications and resolve any issues that arise.
- Collaborate with cross-functional teams to ensure timely delivery of services and systems.
- Ensure compliance with operational requirements and service agreements.
Professional & Technical Skills
- Must-Have Skills: Experience in ServiceNow custom application creation.
- Good-To-Have Skills: No additional specialization required.
- Strong understanding of ITIL processes and Service Management principles.
- Experience in incident, problem, and change management.
- Ability to work with cross-functional teams and stakeholders.
- Excellent communication and interpersonal skills.