Job Details
How will you do it?
- Would be trained on process specifics
- Need to ensure performance measures & agreed TAT are met
- Agreed procedures are followed, any changes to process are updated & have these signed off from the supervisors
- Perform Account Reconciliations on specific disputed accounts
- Coordinate with all stakeholders to obtain necessary information to get the requisite information & perform analysis/required actions
What we look for?
- Any Graduate Degree (preferred B.com/M.com/BBA) and/or professional experience focusing on Finance/Accounting (O2C Domain preferred)
- Good communication skills - proficient in both verbal and written business communications
- 0 - 2 years of work experience (preferred) in North America O2C (Collections, Credit, Cash App & Reporting)
- Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines
- Excellent Analytical skills, Proactive & demonstrates high degree of ownership
- Ability to perform moderately complex account reconciliations:
- Any experience in pulling and analyzing data from ERP/other systems would be preferred
- Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including
- Ability to utilize basic formulas
- Utilize Pivot Tables and V-Lookups
- Advanced Excel Skills for the reporting role (Write VBA code, macros, and SQL queries to extract, manipulate, and distribute data) – candidates with BCA/courses from reputed IT institutes preferred
- Open to work in night shifts (shared services environment)
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