Full Job Description
Increase customer satisfaction and productivity by providing outstanding, high-quality customer application education and support, incl. turnover training a
nd further continuative education, thereby optimize customer training experience
nd further continuative education, thereby optimize customer training experience
- Increase efficacy of sales through competent application consultancy and support as well as on-site selling of Educate and Expand offerings
- On-site customer education at his/her Siemens systems; incl. turnover training, follow-ups, updates and upgrades for standard systems and applications
- Customer consultancy and support in individual workflow improvements, incl. adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio
- Professional application support to quickly process and resolve customer tickets, escalations and complaints, incl. error diagnosis and repair, trouble shooting
- Sales Support, e.g. product demonstrations, preparation of clinical case studies
• On-site option sales, esp. lead generation • Delivery of Application Services (Training and Support) in pre-sales, implementation and after-sales
Organization: Siemens Healthineers
Company: Siemens Healthcare Private Limited
Experience Level: Early Professional
Full / Part time: Full-time
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