Genpact Hiring Management Trainee Freshers can apply UG, PG can apply

 

Job details

Job Type

Full-time

Full Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?
We are inviting applications for the role of Management Trainee– Fleet Management
We are looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions
Responsibilities

• Should be an automobile / Fleet expert
• Very strong written and spoken English language skills
• Background in customer-facing roles
• Can identify situations that need escalation or additional support
• Develop SOP’s
• Identify and/or implement process improvement opportunities
• Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a teammate to process any adhoc request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
• Call out problems to senior staff members and or management as appropriate.

Qualifications we seek in you!
Minimum qualifications

• B.Com/Any Non technical graduate
• Excellent English interpersonal skills

Preferred Experience

• Prior Fleet / Automobile application experience!!

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