Associate
Noida
0-2.5 Years
INDIA
Job Family
Support (Support)
Job Description (Posting). HCL recruitment 2022
To resolve the tickets raised as per the defined standards of time, cost and quality for increased customer satisfaction. (1.) To document all the defined processes and the methods of resolving the ticket, troubleshooting, etc. (2.) To interface with customers for ticket clarificationorresolution (3.) To troubleshoot and resolve tickets raised by the clients. (4.) To update self on latest technologies and related areas
Qualification Required for HCL tech
Graduation (Others)
No. of Positions
1